Shipping Information

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Shipping delivery estimates for your order will be displayed at checkout.

Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not shipped on weekends.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Bad Address

trotimes is not responsible for lost orders due to incorrect address provided by the customer, (this includes wrong apt/house #, wrong street, etc.) PLEASE take your time and make sure you provided all correct information. trotimes is not responsible for unclaimed or refused orders

Shipment Confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number

International Shipping

You are responsible for taxes and laws imposed by your country. You are responsible to know the import regulations for your country. Failure to collect parcel from foreign postal administration is direct responsibility of the purchaser. Any returned package purchaser will be held responsible for shipping costs to and from final destination.